Privacy Policy

Effective Date: July 23, 2026

Foshan Blackbird Trading Co., Ltd., doing business as Blackbird Skincare (“Blackbird,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our websites, submit an inquiry, communicate with us, or otherwise interact with our online services (collectively, the “Website”).

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Your name, business name, job title, and country or region.
• Your email address, telephone number, WhatsApp number, and other contact details.
• Information about your business stage, expected order quantity, target market, product interests, formulation requirements, packaging requirements, timelines, and project objectives.
• Messages, attachments, specifications, feedback, and other information you submit through an inquiry form or send to our team.
• Information needed to prepare samples, quotations, project proposals, contracts, production plans, quality documents, shipping arrangements, or customer support responses.
• Records of your communications and business relationship with us.

Please do not submit sensitive personal information, confidential formulas, trade secrets, or information belonging to another person unless it is necessary, you are authorized to provide it, and appropriate confidentiality arrangements are in place.

Information Collected Automatically

When you use the Website, we and our service providers may automatically collect:

• Internet Protocol address and approximate location derived from it.
• Browser type, device type, operating system, language, screen size, and similar technical information.
• Pages viewed, referring page or campaign source, links clicked, timestamps, session information, and Website interaction data.
• Cookie preferences, language selections, and source-attribution information.
• Security, diagnostic, server-log, and error information.

Information From Other Sources

We may receive information from:

• Social media platforms when you visit or contact us through our official profiles.
• Business partners, referrals, trade events, distributors, or service providers.
• Publicly available business sources where permitted by applicable law.

2. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and communicate with you.
• Understand your product-development, private-label, manufacturing, packaging, quality, and delivery requirements.
• Prepare quotations, proposals, samples, project plans, and related business documents.
• Establish, manage, and support a current or potential business relationship.
• Operate, maintain, secure, troubleshoot, and improve the Website.
• Remember language, cookie, and Website preferences.
• Understand Website traffic, referral sources, and content performance.
• Prevent fraud, misuse, security incidents, and unlawful activity.
• Protect our rights, property, personnel, customers, and business partners.
• Comply with legal, regulatory, accounting, tax, quality, and recordkeeping obligations.
• Send business or marketing communications where permitted by law and consistent with your preferences.

We will not use personal information for a materially different purpose without providing additional notice or obtaining consent where required.

3. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information based on one or more of the following:

• Consent: for example, when you accept non-essential cookies or request certain communications.
• Steps before entering into a contract or performance of a contract: for example, when we assess an inquiry, prepare a quotation, or manage a project.
• Legitimate interests: including responding to B2B inquiries, operating and improving the Website, maintaining security, and developing business relationships, provided those interests are not overridden by your rights.
• Legal obligations: when processing is required to comply with applicable law, regulation, court order, or lawful government request.
• Other lawful grounds: where permitted by applicable data-protection law.

You may withdraw consent at any time where processing relies on consent. Withdrawal does not affect processing that occurred before withdrawal.

4. Cookies and Similar Technologies

The Website uses cookies and similar technologies for purposes such as:

• Strictly necessary functions: Website security, session functions, consent records, and essential operation.
• Preferences and functionality: remembering language and display preferences.
• Source attribution and performance: understanding how visitors reached and use the Website.
• Analytics or marketing: only when such services are enabled and any legally required consent has been obtained.

The Website currently uses technologies associated with:

• CookieYes, to display and record cookie-consent choices.
• WooCommerce source attribution, to understand referral and campaign sources.
• GTranslate and Google Translate, to provide language-selection and machine-translation functionality. These services may receive technical information such as your IP address, browser information, language selection, and the page being translated.

You can accept, reject, or customize non-essential cookies through the Website’s cookie banner or cookie-settings control. You can also manage cookies through your browser. Disabling certain cookies may affect Website functionality.

We will update this Policy and the cookie-consent configuration before enabling additional analytics, advertising, or tracking technologies.

5. How We Disclose Personal Information

We may disclose personal information to:

• Hosting, website, cloud-storage, email, form-processing, CRM, translation, cookie-management, security, analytics, and IT service providers.
• Employees, affiliates, manufacturers, laboratories, packaging suppliers, logistics providers, consultants, or other business partners where reasonably necessary to evaluate or perform a requested project.
• Accountants, auditors, insurers, banks, and legal or professional advisers.
• Government authorities, regulators, courts, law-enforcement bodies, or other parties when disclosure is required or permitted by law.
• A buyer, investor, successor, or adviser in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar transaction.
• Other parties at your direction or with your consent.

Service providers are expected to process personal information only for authorized purposes and to apply appropriate safeguards.

We do not sell personal information for monetary consideration. We do not currently share personal information for cross-context behavioral advertising. If this practice changes, we will update this Policy and provide any legally required choices.

6. International Data Transfers

Blackbird is based in China and works with customers and service providers internationally. Your personal information may therefore be stored or processed in China and in other countries or regions where we or our service providers operate.

Data-protection laws in those locations may differ from the laws in your location. Where required, we will use appropriate contractual, consent-based, organizational, or other lawful safeguards for international transfers.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including:

• Inquiry and business-development records are generally retained for up to three years after the last meaningful interaction, unless a longer period is appropriate because a project remains active.
• Contract, transaction, manufacturing, quality, tax, accounting, and dispute records may be retained for longer periods where required by law or reasonably necessary to establish, exercise, or defend legal claims.
• Cookie-consent and security records may be retained for the period necessary to demonstrate choices, protect the Website, and meet legal obligations.

When information is no longer required, we will delete, anonymize, or securely isolate it, subject to applicable law and backup cycles.

8. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No online service or transmission method is completely secure. You are responsible for using appropriate care when sending commercially sensitive information and for contacting us to arrange a secure method before submitting confidential materials.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request information about how we process your personal information.
• Access or obtain a copy of your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of personal information.
• Withdraw consent.
• Object to or restrict certain processing.
• Request portability of information you provided.
• Opt out of certain marketing communications.
• Request information about categories of information disclosed and their recipients.
• Lodge a complaint with an applicable data-protection authority.

We will not unlawfully discriminate against you for exercising a privacy right.

To submit a request, contact us using the details below and describe your request. We may need to verify your identity and authority before responding. Certain rights are subject to legal exceptions, and we may retain information where required or permitted by law.

10. Marketing Communications

You may opt out of marketing emails by using the unsubscribe method in the message or by contacting us. We may still send non-marketing communications relating to an inquiry, project, contract, security issue, or legal notice.

11. Children’s Privacy

The Website is intended for business users and is not directed to children. We do not knowingly collect personal information from children under 14, or from minors where parental consent is required by applicable law.

If you believe a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.

12. Third-Party Websites and Social Media

The Website may link to third-party websites, platforms, and social media services. Those parties operate under their own terms and privacy policies. We are not responsible for their privacy or security practices.

13. Machine Translations

Translations of the Website or this Policy may be generated automatically and are provided for convenience. The English version is the controlling version to the extent permitted by applicable law.

14. Changes to This Privacy Policy

We may update this Policy to reflect changes in our Website, services, technologies, or legal obligations. We will post the revised version on this page and update the effective date. Where required, we will provide additional notice or request consent.

15. Contact Us

For privacy questions or requests, contact:

Foshan Blackbird Trading Co., Ltd.

Doing business as Blackbird Skincare

Room 308, No.23 Building, No.5 Jihua Road

Chancheng District, Foshan, Guangdong, China

Email: web@blackbirdtrade.com

Telephone: +86-17328012830